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Products · SentiSonar

One report.
A view for every level.

SentiSonar reads what customers say about a brand every day, then shows the same data three ways: a verdict for the CEO, drivers and share of voice for the CMO, and every raw item for the analyst.

Start your free 14-day trial See the three views

One report, three levels

The CEO, the CMO and the Analyst each get their own view.

Switch between CEO, CMO and Analyst at the top of the page. The data underneath is the same; it is shown the way each person needs it. Every company you track can have a different view set.

For the CEO

CEO view

Stable, Watch or Act.

  • A verdict: Stable, Watch or Act
  • The top complaint, app store ratings and rank against competitors
  • Why sentiment moved, plus three suggested actions, each with an owner
  • 7 days, 30 days or a quarter; forward it as a one-page PDF or get it as a Monday email brief
For the CMO

CMO view

What moved sentiment, and how you compare.

  • Mark a launch, campaign or outage and see sentiment before and after
  • Share of voice against competitors
  • Which channels love you and which don’t
  • Positive quotes worth reusing
For the Analyst

Analyst view

Every item behind every number.

  • Every review, post and comment, with source, date, sentiment, themes and a link to the original
  • 24 hours, 7 days or 30 days, broken down by source and country
  • Feed health at a glance
  • Export the selected range as a PDF

Same truth, every level. The CEO’s verdict, the CMO’s share of voice and the analyst’s raw items all come from the same data, so nobody has to turn a dashboard into a slide deck.

How it works

Three steps to a daily report.

01

Type a company

Yours, a competitor’s, or both. SentiSonar suggests the matching mobile apps; you confirm.

02

SentiSonar gathers what customers say

App store reviews, news headlines, public discussion and public social posts. Every comment is sorted into positive, neutral or negative.

03

Read your report

Trends, themes, spikes and real quotes, refreshed every day. Export it as a PDF whenever you need it.

What you get

Know what your customers are saying. Every day.

01

See the mood at a glance

Net sentiment, the share of negative comments and total volume for 24 hours, 7 days or 30 days, each compared with the period before.

02

Know what people complain about

Comments are grouped into recurring themes, with the titles and products people name picked out.

03

Spot trouble early

When comment volume jumps, SentiSonar flags the spike automatically.

04

Hear customers in their own words

Real quotes, each linked to where it was posted, with an English translation next to the original where available.

05

Track competitors too

A tracked company can be your own brand, a rival such as CompanyX, or a sister brand.

06

Nothing to set up

Sign in, type a company name, and the report starts building. Cancel any time.

Hear what customers are saying.

Start a free 14-day trial with full Team features. Cancel any time.

Start your free trial